Hi. Ughh, unpleasant situation of course, I myself have faced with this situation more than once and always helped me one site https://drainexpress.ca/ which has a specific instruction on what to do when a clog and not only. If you have this situation and can't do anything then the guys on this site can come to you considering you live in Canada.
It's always been very annoying when the shower doesn't work at home or the kitchen pipes start leaking. There are always so many unexpected problems with this!
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